Ordering photo gifts

How do I place an order?

Select a puzzle size. You can choose picture puzzles of 12 to 2000 pieces. Choose a photo for a puzzle from your PC. The file size of the photo must be at least 500 Kb. Your photo will be transferred to our database. This may take a while, depending on the respective file size. Fill out the order form completely and make a payment using your credit/debit card or PayPal account.

How can I check the status of my order?

After your order, you will receive a confirmation e-mail with your order ID, payment and shipping information. On the main page, navigate to "Login" and use your order login information to receive updated information about your order status.

What is the delivery time and can I order express?

Standard delivery time to any US address is 5-7 working days after payment. We can deliver in 3-4 days if you prefer the DHL courier service. We manufacture quality products and as we all know true craftsmanship takes time. We use DHL Express and USPS priority for normal delivery.

How much is shipping?

There is only a single flat rate shipping charge of $11.90 (USPS) and $27.90 (DHL Express) on all orders.

Do you ship abroad?

We deliver to United States and Canada, for worldwide orders please check our network of partners at the bottom of this page.


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Shipping and delivery

DHL Express $26.90
Estimated delivery date: September 27th - 2017
USPS priority $9.90
Estimated delivery date: October 3rd - 2017


What our customers are saying

I'm absolutely planning on reordering from these guys next time I get a puzzle...FrankovichThank goodness there are honest companies like Venus Puzzle - I won't hesitate to place future orders...paule...

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